Meet The Team

Why Choose Dial Up Plumbing

Why Choose
Dial Up Plumbing

Meet the Family You Can Trust

Real Stories from Satisfied Customers

Dusan Bakija
Mathew Jamtune
oni seru
Finn
Fiona Lannstrom

Ben & Miriam Harb

Co-Founders & Directors

Family You Can Trust
A Family Leading a Family Business
At Dial Up Plumbing, Ben and Miriam work side-by-side as husband and wife, leading a family business built on trust, reliability, and genuine care.

With over 25 years of plumbing experience, Ben brings technical expertise across residential and commercial plumbing, diagnostics, and advanced pipe relining solutions. Miriam, with her background in architecture and design, leads operations, brand development, and organisational planning to keep the business running smoothly.

Together, they combine technical skill and operational leadership —
building a team and service customers can rely on.

Because at Dial Up Plumbing, you're not just choosing a plumber —
you're choosing a family you can trust.
Charlie is a highly experienced plumber with over 20 years in the industry, specialising in blocked drains, CCTV inspections and pipe relining. Calm, knowledgeable and professional, he works closely with Ben to ensure jobs run smoothly and meet Dial Up Plumbing standards, while also mentoring apprentices and supporting the strong family culture of the team.

Charlie

Field Supervisor | Licensed Plumber

Claire brings warmth & positivity to the Dial Up Plumbing office. With experience in business administration, payroll, scheduling and team coordination, she helps keep both the office and field team running smoothly. Friendly, approachable and highly dependable, Claire plays a big part in the family culture that makes Dial Up Plumbing “A Family You Can Trust.”

Claire

Accounts, HR & Payroll Officer

Teddy

The Fluffy Plumber
Teddy is the heart of the Dial Up Plumbing family, bringing energy, smiles, and personality to the team each day. As our official morale officer, Teddy keeps spirits high around the office and makes sure the team stays on their toes especially when snacks are involved. Whether he’s following the team around or patiently waiting for treats, Teddy always knows how to make people smile… at least until nap time."

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Chris is known for his friendly approach, reliable workmanship and genuine care for every customer he meets. Friendly, professional and easy to communicate with, he takes pride in making every job a smooth experience. He is also a valued mentor within the team, helping maintain the strong family culture that makes Dial Up Plumbing “A Family You Can Trust.”

Chris

Service Technician

Jayden brings a calm and positive energy to every job and takes pride in creating a smooth, stress-free experience for customers. Friendly, respectful and easy to talk to, he values clear communication and always approaches his work with professionalism and care. His dependable nature and team-first attitude make him a valued member of the Dial Up Plumbing family.

Jayden

Service Technician

Angelo is someone customers quickly warm to thanks to his easy-going personality, respectful manner and strong attention to detail on site. He takes pride in working to ensure every job runs smoothly, while always maintaining the professional and friendly service Dial Up Plumbing is known for. His reliability, positive attitude and genuine care for both customers and teammates make him an important part of the team.

Angelo

Service Technician

Brock brings a positive attitude and strong work ethic to every job while continuing to grow his hands-on experience in the trade. Friendly, reliable and always eager to help, he approaches every task with professionalism, care and attention to detail. His team-first mentality and willingness to learn make him a valued part of the Dial Up Plumbing family.

Brock

Service Technician

Angelle brings creativity, enthusiasm and a strong attention to detail to the Dial Up Plumbing team. Managing day-to-day email marketing campaigns and customer communications, she helps maintain a consistent brand voice across all marketing channels. Friendly, organised and highly motivated, Angelle plays an important role in strengthening customer relationships and growing the Dial Up Plumbing brand.

Angelle

Marketing Coordinator

Chris is known for his friendly approach, reliable workmanship and genuine care for every customer he meets. Friendly, professional and easy to communicate with, he takes pride in making every job a smooth experience. He is also a valued mentor within the team, helping maintain the strong family culture that makes Dial Up Plumbing “A Family You Can Trust.”

Chris

Service Technician

Jayden brings a calm and positive energy to every job and takes pride in creating a smooth, stress-free experience for customers. Friendly, respectful and easy to talk to, he values clear communication and always approaches his work with professionalism and care. His dependable nature and team-first attitude make him a valued member of the Dial Up Plumbing family.

Jayden

Service Technician

Angelo is someone customers quickly warm to thanks to his easy-going personality, respectful manner and strong attention to detail on site. He takes pride in working to ensure every job runs smoothly, while always maintaining the professional and friendly service Dial Up Plumbing is known for. His reliability, positive attitude and genuine care for both customers and teammates make him an important part of the team.

Angelo

Service Technician

Brock brings a positive attitude and strong work ethic to every job while continuing to grow his hands-on experience in the trade. Friendly, reliable and always eager to help, he approaches every task with professionalism, care and attention to detail. His team-first mentality and willingness to learn make him a valued part of the Dial Up Plumbing family.

Brock

Service Technician

Angelle brings creativity, enthusiasm and a strong attention to detail to the Dial Up Plumbing team. Managing day-to-day email marketing campaigns and customer communications, she helps maintain a consistent brand voice across all marketing channels. Friendly, organised and highly motivated, Angelle plays an important role in strengthening customer relationships and growing the Dial Up Plumbing brand.

Angelle

Marketing Coordinator

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We are a family owned business which has been operating throughout Sydney for over 20 years
  • ABN: 84133103349
  • LICENSE #: 218599c
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We are a family owned business which has been operating throughout Sydney for over 20 years
  • ABN: 84133103349
  • LICENSE #: 218599c
Finn
Outstanding plumbing service!
Chris was incredibly professional, punctual, and thorough. He quickly found the cause of our drainage issue using a camera inspection and explained everything clearly. The job was done neatly, efficiently, and with great attention to detail. Highly recommend Chris for anyone needing a reliable and skilled plumber.
Greg Whalan
Dial up plumbing were honest and upfront with the costs associated with the job.
In addition, they also too made a video of the problem areas with ongoing comments while the job was being performed.
I’d recommend these guys to anyone who have plumbing issues
Bianca
My family are very satisfied and impressed with this plumbing company. We live in the Liverpool area. Charlie visited us for a quote on a kitchen tap replacement and toilet repairs. He was very friendly and professional, took the time to explain the repairs and discuss prices. Chris then carried out the repairs the same day and he was equally as friendly and professional. We were so impressed with the work.
We also had an emergency hot water system repair after hours the next week. We contacted Charlie who was so very helpful over the phone. Losing hot water can be stressful but he put us at ease. He attended within 30 mins and again explained the issue and cost. Once we agreed on the price he completed the repairs right away and we had hot water again. I have to say again how helpful Charlie was to us because losing hot water can be stressful especially the time of night everyone needs to shower. We are so grateful to finally find a plumbing company that is professional, honest, friendly and genuine on both occasions.
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